INTERAC® e-Transfer
- Opening a Business Account
- Business Overdraft Protection
- Business Banking Drafts
- Safety Deposit Boxes for Businesses
- INTERAC ® e-Transfer
- Business Deposit Cards
- Change Business Signers
- Coast Online Business Banking
- Coast Online Banking for Small Business
- Paying Business Taxes
- Short-term loans with OnDeck
- Remote Deposit Services
- PaymentStream™ AFT
-
Opening a Business Account
-
Business Overdraft Protection
-
Business Banking Drafts
-
Safety Deposit Boxes for Businesses
-
INTERAC ® e-Transfer
-
Business Deposit Cards
-
Change Business Signers
-
Coast Online Business Banking
-
Coast Online Banking for Small Business
-
Paying Business Taxes
-
Short-term loans with OnDeck
-
Remote Deposit Services
-
PaymentStream™ AFT
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We're pretty sure that the 'e' in e-Transfer stands for easy. After you've used one to send or receive money, you’ll understand why.
Key features
- Simple, quick and secure way to transfer cash from Coast Online Banking or Coast Mobile Banking.
- There's no need to set up any new accounts, user IDs or passwords.
- All account details and financial institutions are kept confidential. All you need to send money is the recipient's mobile phone number or email address.
- Recipients are notified by email or text message that they have received a payment within approximately 30 minutes from when the transfer is initiated.
- There is absolutely no fee to receive money via an INTERAC e-Transfer. To send an e-Transfer, a service fee may apply.
Sending an e-Transfer
- Log in to Coast Online Banking and go to Transfer Money > Send INTERAC e-Transfer
- If you haven't already, create a profile with your email address and/or mobile phone number.
- Select the recipient that you want to request an e-Transfer from, or add a new recipient by entering the person's name, email address and/or mobile phone number, as well as a security question and answer that only you and the recipient know.
- Select if you want to send the e-Transfer by email, mobile phone or both.
- Select an account from which to make the transfer and enter the amount.
- Send the INTERAC e-Transfer. Your account will be debited the transfer amount immediately, plus a service fee (if applicable).
Receiving an e-Transfer
- You'll receive an email or text message containing an encrypted link (the encrypted link can be identified by the use of 'https' instead of 'http').
- Click on the link and you'll be taken to a secure INTERAC website. From the INTERAC website, scroll to the Credit Union drop-down and choose British Columbia, then select Coast Capital Savings and click 'Deposit'. You'll be redirected to the Coast Online Banking login screen.
- Log in to Coast Online Banking to answer the security question and accept the transfer.
- Select the account where you wish to deposit the money.
Setting Up Autodeposit
- Log in to Coast Online Banking and go to Transfer Money > Send INTERAC e-Transfer, and then click on Autodeposit.
- Enter an email address to set up Autodeposit for.
- Select an account where your deposits will automatically be made.
- Register your email address.
- You will be sent an email from INTERAC to complete your Autodeposit registration for that email address.
A: Yes, you can cancel an e-Transfer. Just follow these steps:
- Log in to Coast Online Banking and go to Transfer Money > Send INTERAC e-Transfer.
- Select Pending under the page title.
- Select Cancel beside the e-Transfer you wish to cancel.
- Verify the details of the e-Transfer you wish to cancel and select Continue.
- The e-Transfer has been cancelled.
A: Follow the steps below to resend an e-Transfer notification:
- Log in to Coast Online Banking and go to Transfer Money > Send INTERAC e-Transfer.
- Select Pending under the page title.
- Select Resend Notification next to the e-Transfer the recipient did not receive a notice for.
- Verify the details of the e-Transfer you want to resend and select confirm.
- The e-Transfer notification has been resent.
A: Typically it can take up to 30 minutes, but it depends on the recipient's financial institution.
A: No problem. You can cancel the e-Transfer by following the cancellation instructions listed above. You can then send a new e-Transfer to the correct recipient using the sending instructions above.
A:
- Cancel the e-Transfer by following the cancellation instructions above.
- Update the recipient's details by going to Transfer Money > Send INTERAC e-Transfer > My Recipients and selecting Edit.
- Send a new e-Transfer to the correct recipient using the sending instructions above.
A: Contact the sender and ask them for the answer. You can also have them resend the e-Transfer with an answer you both know.
- Log in to Coast Online Banking and go to Transfer Money > Send INTERAC e-Transfer, and then click on Autodeposit.
- To change which account an Autodeposit is made to, click on Edit beside the desired email address.
- To remove an email address from Autodeposit, click on Delete beside the desired email address.
- To add another email for Autodeposit, click on +Add another email.
Need more help? Give us a shout.
Call us at 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5:30pm.