I am a Coast Capital small business member; do I qualify if I open a personal account?
Yes, as long as you are a new personal banking member and have never had a previous personal account. To open a personal membership follow the steps to open an account online or in branch.
Can I earn multiple bonuses by opening multiple accounts?
No. You are only eligible for one bonus.
Do I get the bonus if I open a joint account?
Yes. If you are a new personal member to Coast Capital. If the criteria is met on the joint account, you are only eligible for a single Cash Bonus Offer.
I’m an existing member at Coast Capital, if I open a joint account with another person, do they get the bonus?
Yes. If you add a new member to a joint account, the new member will be eligible for the bonus. Joint Accounts and Joint Memberships are only eligible for a single Cash Bonus Offer.
I’m an existing member at Coast Capital, can I open a new one to get the bonus?
No. Current and past personal members do not qualify for this offer.
I used to have an account with Coast Capital, am I eligible?
No. If you’ve had a previous personal membership with Coast Capital, you are not eligible for this offer.
How do I set up a direct deposit?
- Log in to digital banking through a computer or our mobile app.
- Select from the menu, Account Overview, then Download Void Cheque and select the account you want the Void Cheque for.
- Click the Export button to download a PDF file containing your void cheque. Save or print this PDF to provide a digital or physical copy to your employer.
How do I know if my direct deposit is eligible?
In order to be eligible for the bonus, your direct deposit must be the same direct deposit coming from the same payee for 3 consecutive months. This may be your payroll, pension or government payment. Check the
terms and conditions for more details.
How do I check if I have made 15 eligible transactions?
The easiest way to track eligible transactions is through our personal financial management tool, Money Manager, located in online banking and the Coast Mobile app. Learn about your spending habits, set budgets, track your progress towards your goals and pay down your debt more effectively. Once you have set up
Money Manager, simply check your transactions. (Exclusions: Account or service charges and account to account transfers.) Transactions like point of sale, e-Tranfers, direct deposits and pre-authorized debits count towards your eligible transactions.
Why was my application denied?
There are a number of reasons an application may be declined. If your online application was declined please
contact us.